Nahh.. this box was not a factory sealed box or even factory packed,it was poorly taped up box with no papers inside of any kind. no instructions no content list ,no catalog or nothing that would indicate it was from the factory.the box itself was a used box with no manufacture info I have emailed CSE, but its going on two days with no confirmation they are sending me a TRE, so I will have to contact them again tomorrow and find out why it takes them so long to answer my simple question.I tried calling but just get voice mail. they did reply asking exactly what part was missing,but that info was in the original voice mail and email so "I found that odd" they seen to be buying time? but at any case it was not factory shipped it was packed by a 10 year old if I was to guess certainly not a factory packing job by any stretch of the imagination.