vetteboy
NAXJA Forum User
- Location
- morganville, nj
Jester99 said:Straight off Rusty's site:
Limited Warranty Rusty's Off Road products are warranted to be free from material and workmanship defects for as long as the original purchaser owns the vehicle. Rusty's limit of liability under this warranty is to repair or replace the defective product. Cost such as labor fees, loss of use, loss of time and freight charges are not covered. If you think you have a defective product, contact us for a return authorization.
Nice quote. So what part was defective, and why do you think you deserve something beyond a replacement TRE?
From a metallurgical standpoint, that break is what a *ductile* (edited) steel piece should look like. Probably what happened is it developed a hairline fracture at the minor diameter of the threads, from being overstressed, and the crack propagated through. There's no fatigue markings so it looks like it just was overloaded in one single instance.
So Rusty's didn't make the tie rod end. Instead, he figured out somewhere along the way that a certain part # rod end would work, and bought a ton of them. And 99% of them out there have more than likely been just fine. Your problem does not lie with Rusty at all, it lies with the TRE manufacturer, who is responsible for ensuring that their version of TRE #xxxxxx is a good interchange for the OEM part used in that application. If their version fails prematurely, that's not something Rusty would have ever known OR could be held responsible for, because the outside vendor's part did not meet the promised expectations.
Secondly, anyone with that much lift who is still using a panhard with a TRE does not understand the physics of what's going on. He admittedly cheaped out on it which tells me that he paid inadequate attention to other parts of the rig as well, and more than likely overstressed that piece at some point. If I run 39.5's on my Dana 30 and break the ball joints off, is Dana responsible because they provided the axle? Is Moog responsible because they provided the ball joints? Or am I responsible because I modified the vehicle beyond OEM specs, and nobody's guarantee covers that anyway?
It sucks, and Rusty should probably do something show some good faith. But there are also reasons why the running gear under my rig is as heavy as it is.
Last edited: