A little history on this shop. Several years ago I owned a small courier business. One van. Anytime I had a breakdown, they would take it in right away. Never anything major, but I always had a good relationship with them. They also did some minor work on my other vehicles, again, no complaints. So I decided to buy the Cherokee off his lot about 2 years ago. I've had no problems with it except for the motor mount on the right side. The first two times the bolts sheared off before the lift was installed. This time, after the lift, it broke off the mounting points on the block. I wasn't able to clearly see all the damage, partly due to the welding and plating over the area. I think my problem now, legally, would be : I didn't save the receipts from the first two repairs, a lift was put in (3" with a transfer case lowering kit), I was so disgusted with this repair (of course no charge) that I didn't wait for him to print out a receipt. It's obvious looking at the XJ that it goes off-road. He could easily say that I abused it. I'm afraid I don't have much if I do end up in a confrontation with them.
Again, this is why I'm trying to be calm & cool and giving them the opportunity to make good. I'm probably too easy-going, but I will do all I can if the repair is unsatisfactory :twak: