thechief86
NAXJA Forum User
- Location
- White House, TN
so in february, i bought the superwinch lp8500. it worked great for a few months, but then quit working. i called superwinch and within a couple days, i had a new winch motor sittin on my porch. installed it, and all was good. for a couple weeks. the very next time i needed my winch, i mean REALLY needed a winch, it only worked long enough to tighten the cable. now i couldn't do anything! i couldn't even let the cable out enough to try something else! so yesterday, i call up superwinch, and they say they're gonna ship a new set of solenoids and a new switch by monday.
so, my winch hasn't been very dependable, but at least their customer service has been. these guys are pretty cool, but i think if i ever buy another winch from them, i might try to get one of the better quality ones, maybe one like our dear chapter president has. mine is the very bottom of the ladder, i think.:skull1:
anyway, cheers to good customer service, however pissed i might have been that my large investment in a winch just left me stuck in the woods with empty pockets.
so, my winch hasn't been very dependable, but at least their customer service has been. these guys are pretty cool, but i think if i ever buy another winch from them, i might try to get one of the better quality ones, maybe one like our dear chapter president has. mine is the very bottom of the ladder, i think.:skull1:
anyway, cheers to good customer service, however pissed i might have been that my large investment in a winch just left me stuck in the woods with empty pockets.
