Darky
NAXJA Forum User
- Location
- 29 Palms, CA
On the 3rd. They said it would be partially delivered on the 10th (today) and the rest by the 18th. I don't blame Summit, it just would've been nic to see that notice before ordering (don't know if there was a note before I paid, but I didn't see it). Race-Mart just plain had bad communication. At least with Summit, when I called, I got a person who quickly found my order and removed the expedited shipping, then when I called the next day someone else who quickly found and cancelled my order.
From race-mart, all I got was an invoice by email with no shipping info. I waited almost a week and no notice that it's been shipped, back-ordered, nothing. I e-mail them today, and here's the exchange.
From race-mart, all I got was an invoice by email with no shipping info. I waited almost a week and no notice that it's been shipped, back-ordered, nothing. I e-mail them today, and here's the exchange.
And his reply (amazingly he responded to this quickly even though I still haven't gotten a call back)Me said:[FONT="]I need to cancel my order from you, ID XXXX. I placed the order 3/4/2010 and haven't received a shipping confirmation or word on being back-ordered, nor have I received the bushings. I paid extra for faster shipping because I need these to get my vehicle on the road again. I have been unable to reach anyone by phone and have no means of checking on my order status.[/FONT]
Kartek had them in and I should have them tomorrow, so I'm getting excited about getting my shocks on again...race-mart said:[FONT="]Justin,
It has been special ordered for you from Prothane to be drop shipped directly to you.[/FONT]
[FONT="]Paul Fink[/FONT][FONT="]
[FONT="]Race-Mart®[/FONT]
[FONT="]Paul Fink Motorsports, Inc.[/FONT]
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