User support questions

[Rob Mayercik]

I have a couple of (hopefully) quick questions:

1. I posted in the Non-Tech yesterday in a thread talking about the "rock rash" feature. A poster had indicated that a person could go to their User CP in order to view their current rash level and the associated comments.

I go to check it today, and its status is "moved". When I click on the thread, it tells me that I "do not have permission to access this page". The thread in question is http://www.naxja.org/forum/showthread.php?t=52818 Neither reason seems to apply to me. What gives? Was it deleted? If so, why is it tagged as moved? If it was moved, to where was it moved, and why can I (a paying member) not see it?

2. I know that the administrators are probably sick of getting questions about the "rock rash" feature (and so am I), but as far as I can find, no one has explained exactly how you are supposed to examine your own "rash" and the comments that go with it. I keep hearing that it's in the User Control Panel, but I have yet to find anything that even remotely resembles it. So where is it? I promise that if you explain to me how to get to this information that seemingly everyone and their brother can access but me, I'll not ask again.

Thanks,

Rob

 

[F. F.]

I have a couple of (hopefully) quick questions:

1. I posted in the Non-Tech yesterday in a thread talking about the "rock rash" feature. A poster had indicated that a person could go to their User CP in order to view their current rash level and the associated comments.

I go to check it today, and its status is "moved". When I click on the thread, it tells me that I "do not have permission to access this page". The thread in question is http://www.naxja.org/forum/showthread.php?t=52818 Neither reason seems to apply to me. What gives? Was it deleted? If so, why is it tagged as moved? If it was moved, to where was it moved, and why can I (a paying member) not see it?

You cannot see it, as it has been removed due to content. The thread went downhill and got tossed.

2. I know that the administrators are probably sick of getting questions about the "rock rash" feature (and so am I), but as far as I can find, no one has explained exactly how you are supposed to examine your own "rash" and the comments that go with it. I keep hearing that it's in the User Control Panel, but I have yet to find anything that even remotely resembles it. So where is it? I promise that if you explain to me how to get to this information that seemingly everyone and their brother can access but me, I'll not ask again.

To view the rock rash, click on the Usercp button near the upper left. Any comments should then be listed there. Of course, if you have a lot of "subscribed threads", you may need to scroll down a bit. It is in the main window that opens when you click Usercp, and is listed under the title: "Latest Rock Rash Received".

Post back if that does not help. A screen shot would be helpful as well perhaps.

Thanks,

Rob

 

[Rob Mayercik]

Thanks for responding. Things are much clearer now.

I have no objection to deleting the thread if it got out of hand, but part of my original question remains: Why does it show as "moved" and not "deleted"? Should I interpret this to mean "Moved to the Trash Bin", in which case how would I tell the difference between a thread moved to another forum and a thread moved to "trash" without attempting to view it?

Also, I just tried my UserCP a moment ago and saw that the "Latest Rock Rash Recieved" was present. When I opened this thread yesterday, that subheading did not appear in my CP. I assume that this means that if one does not receive rash, one cannot see any information about one's own rash in their CP. An interesting setup, but one I can live with now that I know how it works.

Interestingly enough, even though I was only able to see my received rash this morning, the single comment I got was, according to the timestamp on it, given to me by the commenter nearly 48 hours ago. Is this a typical propagation delay?

Thanks,

Rob