no idea. i got a call to clear port security in "ohio headquarters, 6th floor, tuesday or wednesday of last week." now i have like 12 port sec violations from there in that time so i ask, whats the mac address of the pc?
"the what? how do i find that?"
hes using a laptop so i tell him, "flip it over, you'll see a sticker that says physical address or mac address, one for wired and one for wireless"
after 10 minutes of holding i just reset every port and he was able to log in. tards i tell you. yet i'm a lowely helpdesk tech. and he tripped port security last thursday lol