98XJLimitedNateWV
NAXJA Forum User
- Location
- Charleston, WV
I am here to rant about JCR a bit. They are all nice guys, and their customer service is good, they make good products that are reasonably priced, they are into off roading...but I think they get away with more than they should on their wait times because of all of that.
If they have enough orders to consistantly be backed up a month then shouldn't they hire another fabricator? Or if it is just that they need to catch up on back orders put in some late nights or Saturdays (admittedly they may already be doing this and I don't know it, but that would just reinforce the idea that they need another person).
I ordered some upper quarter guards five weeks ago, and they still haven't been completed. They apparently had some trouble with their plasma and haven't been able to cut anything out for about a week and don't expect to be able to until sometime next week. I know there are a couple of orders that were placed even a week before mine that are still waiting as well. I don't understand why if they've had the order this long why didn't they cut them out last time they had a cut day?
They have a reputation for taking a long time on everything, why do their customers continue to allow it?
If they have enough orders to consistantly be backed up a month then shouldn't they hire another fabricator? Or if it is just that they need to catch up on back orders put in some late nights or Saturdays (admittedly they may already be doing this and I don't know it, but that would just reinforce the idea that they need another person).
I ordered some upper quarter guards five weeks ago, and they still haven't been completed. They apparently had some trouble with their plasma and haven't been able to cut anything out for about a week and don't expect to be able to until sometime next week. I know there are a couple of orders that were placed even a week before mine that are still waiting as well. I don't understand why if they've had the order this long why didn't they cut them out last time they had a cut day?
They have a reputation for taking a long time on everything, why do their customers continue to allow it?