Anyone heard of Rocky Road Outfitters?

[MudSling'n]

Just purchased my second Jeep, but first cherokee. Lookin to jack it up!!! I came across Rocky Road Outfitters website, www.rocky-road.com. Are they a reputable company?

 

[tomstagz]

I ordered an adjustable trac bar, and their 2 inch budjet boost from them. Didnt really have any problems with the equipment, but took them forever to send the shipment. And ill tell ya, stacking the spacers on top of lift springs was a bitch with no spring compresser

 

[RCP Phx]

Yeah their reputation is for horrible customer service!

 

[89xj]

yes, ive heard of them and have read many many threads about them.

 

[B.RAIDER]

Just purchased my second Jeep, but first cherokee. Lookin to jack it up!!! I came across Rocky Road Outfitters website, www.rocky-road.com. Are they a reputable company?

Type in ROCKY ROAD OUTFITTERS in the titles line instead of the regular search and you can find a lot.

 

[amsXJ]

Products are fine (so far) . . . Customer service is horrible!!

 

[MudSling'n]

Thanks guys.. Just got done reading what everyone had to say and, Wow! I may try to find the same bargain somewhere else. Any ideas? I'm lookin for a 4 - 4.5" Kit.

 

[89xj]

Thanks guys.. Just got done reading what everyone had to say and, Wow! I may try to find the same bargain somewhere else. Any ideas? I'm lookin for a 4 - 4.5" Kit.

lots to choose from, keep reading(searching) as many old posts as possible.

just remember, you get what you pay for.

 

[Rod Knee]

Try DPG offroad especially if you need knowledgable technical input.

 

[ocean_jet]

I find their position on upgraded control arms a bit peculiar:

No hocus pocus parts that are unnecessary (such as control arms). Just the required components to make your Jeep ride better than stock, be stable on the interstate at 80mph, and offroad performance. Most suspension manufacturers don't like this information to be known... but Jeep engineered the Cherokee to be lifted. They knew we would be coming along craving more elevation and designed the front control arm mounting system with enough adjustability to accommodate up to 5" of lift with the stock control arms. You can pay more for some if you want to throw away money, but the bottom line is that they are not needed and the stock arms do excellent.

http://www.rocky-road.com/xjtrailblazer.html
​

 

[89xj]

I find their position on upgraded control arms a bit peculiar:

No hocus pocus parts that are unnecessary (such as control arms). Just the required components to make your Jeep ride better than stock, be stable on the interstate at 80mph, and offroad performance. Most suspension manufacturers don't like this information to be known... but Jeep engineered the Cherokee to be lifted. They knew we would be coming along craving more elevation and designed the front control arm mounting system with enough adjustability to accommodate up to 5" of lift with the stock control arms. You can pay more for some if you want to throw away money, but the bottom line is that they are not needed and the stock arms do excellent.

http://www.rocky-road.com/xjtrailblazer.html
​

wow, now thats unbelieveable.

 

[NW-ZJ-SCOTT]

I find their position on upgraded control arms a bit peculiar:

No hocus pocus parts that are unnecessary (such as control arms). Just the required components to make your Jeep ride better than stock, be stable on the interstate at 80mph, and offroad performance. Most suspension manufacturers don't like this information to be known... but Jeep engineered the Cherokee to be lifted. They knew we would be coming along craving more elevation and designed the front control arm mounting system with enough adjustability to accommodate up to 5" of lift with the stock control arms. You can pay more for some if you want to throw away money, but the bottom line is that they are not needed and the stock arms do excellent.

http://www.rocky-road.com/xjtrailblazer.html
​

:gee:

 

[89xj]

then why do they recommend these for 4" or more

http://www.rocky-road.com/xjcad.html

 

[hanaxj87]

Bought my lockers from them two years ago no problems and /or issues.....

Nick

 

[XbajajeepX]

I would check out

Fullsizexj
DPG
Jeepinoutfitters.

You can't go wrong with any of those.

 

[ktm racer 419]

their website is good for a laugh.

seems like they talk down every other suspension manufacturer saying their products are a waste of money and do nothing.

"longarms are dangerous if you drive on the street" for example

 

[XJsurf]

That's a hocus pocus load of CRAP!!

 

[yossarian19]

Yeah, their site attitude and (I've heard) customer service all suck.
But since I live 20 minutes from their shop, I might be able to avoid all that.
How are their products? Quality / strength / fit & function?

 

[CherokeeCrawler88]

they are a great company quick shipping and you can even chat with them and they will help you out.

 

[AMERCANZERO]

The stuff they dont manufacture in-house would definitely be alright. In that case they are just third party. I own their Bar Pin Eliminators, which they make, and they are pretty heavy duty, 3/8 steel with good looking welds. I, personally havent had many negative experiences with their customer service. Me and one of the salesman (the one that drives an XJ) talked about 6in lifts for an hour one day. He was cool. The guy I talked to last about my quick disconnects was kind of lazy but still gave me what I needed. They are pretty informed and test a bunch of things, they may be opinionated, but most of the people here are too. I would check out some small stuff first, like BPEs and see what your experience is and then go from there. You dont have to beleive everything they say, just buy what you know will work. Hope that helps - good luck.