To be clear, this message concerns our 'TailBone' carrier/recovery system.
This message 'Does Not' effect Existing/Outstanding orders.
Due to the back-log of TailBone orders on file, I've decided to suspend sales of the TailBone System on or about August 5th. While it's a wildy popular item, there are simply too many orders on file causing exstensive wait times and now creating extended wait times on our other products. Since other products are now being effected, something needs to give. I've recently gone through the whole interview, employee search process only to come up empty resulting in more lost production time. My 6.5-7 day a week work schedule attemting to constantly catch up, has created other issue's we dont need to discuss.
The TailBone is a farely exstensive fabrication, in it's current form it requires '44' different pieces of steel to create and '7' contibuting vendors, just keeping the incoming parts from the vendors aligned and working within 'there time frames can be a full time job....
On the positive side, I don't have a single complaint brought to my attention other than lead times after 2.5 years of production, everyone seems to really like the product, the supportive emails and phone calls have been great, thankyou.
In closing once caught up, which I'd like to be by the end of August, I will then decide on the fate of the carrier system. I strongly feel it's production could be handled much better by a larger shop or company, if you're a vendor with manufacturing capacity reading this, we should talk, feel free to contact me. If you have a Detours gift certificate won at a
event, I will certainly honor it, Detours is'nt going anywhere.....just regrouping.
Again, this announcement Does Not effect existing orders.
I will be out of the shop from the 21st through the 25th, it's been 14 months since I looked in on my folks, it's time I took a few days to do so.
Thankyou for reading, pass it around, and Thankyou for your continued support!!
Mark
.
.
.
.
This message 'Does Not' effect Existing/Outstanding orders.
Due to the back-log of TailBone orders on file, I've decided to suspend sales of the TailBone System on or about August 5th. While it's a wildy popular item, there are simply too many orders on file causing exstensive wait times and now creating extended wait times on our other products. Since other products are now being effected, something needs to give. I've recently gone through the whole interview, employee search process only to come up empty resulting in more lost production time. My 6.5-7 day a week work schedule attemting to constantly catch up, has created other issue's we dont need to discuss.
The TailBone is a farely exstensive fabrication, in it's current form it requires '44' different pieces of steel to create and '7' contibuting vendors, just keeping the incoming parts from the vendors aligned and working within 'there time frames can be a full time job....
On the positive side, I don't have a single complaint brought to my attention other than lead times after 2.5 years of production, everyone seems to really like the product, the supportive emails and phone calls have been great, thankyou.
In closing once caught up, which I'd like to be by the end of August, I will then decide on the fate of the carrier system. I strongly feel it's production could be handled much better by a larger shop or company, if you're a vendor with manufacturing capacity reading this, we should talk, feel free to contact me. If you have a Detours gift certificate won at a
event, I will certainly honor it, Detours is'nt going anywhere.....just regrouping.Again, this announcement Does Not effect existing orders.
I will be out of the shop from the 21st through the 25th, it's been 14 months since I looked in on my folks, it's time I took a few days to do so.
Thankyou for reading, pass it around, and Thankyou for your continued support!!
Mark
.
.
.
.
