bmikes
NAXJA Forum User
- Location
- portland or
I bought 2 sets of gears, 2 install kits, and a Dana 30 carrier from the folks out at superior offroad back on monday, June 24th. I was pretty darn happy because he said they should all be in there on Wednesday, two days later. Well upset number one was the fact that they weren't in on Wednesday, they didnt come in Friday, but I had to wait til the next week to get them (I honestly can't remember which day they got into superior). Scheduling issues happened, and I was finally able to pick them yesterday. I picked up two shipping boxes from superior, one large and one small.
I've had great customer service up until this point even though I had to wait as long as I did to get the parts. I brought them home and got side tracked on some other projects. I finally opened the boxes and I had two sets of gears, and a Dana 30 carrier. The gears for my chrystler 8.25 were 3.55's, not the 4.88's that I ordered.
I called superior back and told him what happened, and he was extremely cool about it and had the correct gears air shipped out for me to pick up this morning. I was upset that my gears weren't correct, and so I didn't even realize that the two install kits weren't in my packages. This is the first time I've ever dealt with gears and so it's not like I'm accustomed to all these specific parts.
I've had great customer service up until this point even though I had to wait as long as I did to get the parts. I brought them home and got side tracked on some other projects. I finally opened the boxes and I had two sets of gears, and a Dana 30 carrier. The gears for my chrystler 8.25 were 3.55's, not the 4.88's that I ordered.
I called superior back and told him what happened, and he was extremely cool about it and had the correct gears air shipped out for me to pick up this morning. I was upset that my gears weren't correct, and so I didn't even realize that the two install kits weren't in my packages. This is the first time I've ever dealt with gears and so it's not like I'm accustomed to all these specific parts.