rustys warranty ?

[lonestarcherokee]

does anyone know the warranty on rustys parts, esp the hd trac bar end?

 

[xjrockrawler21]

I dont know but my hd track bar striped out and seperated on the trail after a year of having it and they replaced it. but it took forever. I got the rubicon track bar and is so much bigger and durable than rustys

 

[96xj.cherokee]

well mine kinda broke off in the trac bar so they owe me a new end and trac bar

 

[Kudzu]

Best to call and talk to Rusty...Yes he does warranty his stuff pretty good...But he will want you to send the old one back...

 

[seanR]

Get ahold of OOC and ask him to help yoiu with Rustys Stuff, He is in tight with Rusty.

 

[Jaysheep]

rusty's usually will warranty there stuff from my experience, but I will take forever. If you have to send something to them I would expect it to take at least a couple of months. Since warranty work is a nonpaying customer you will be on the bottom of the pile . But if you call them to check on it , they will give you attitude , threaten to slow there pace and tell you that they are working on it. but the parts will come, eventually.........

 

[lonestarcherokee]

well its my dd rig so they have no choice other than an irrate customer

 

[Wil Badger]

they will also ask if you have the bill of sale for the parts and ask you to send a copy

 

[Gil BullyKatz]

well its my dd rig so they have no choice other than an irrate customer

Well...If it's your DD then I suggest buying an RE, and having it shipped ASAP

 

[lonestarcherokee]

you better believe i have a bill of sale, with pics and video of the break to go with it, and they have it on file too, ive already checked

 

[DrMoab]

Yeah well....XJ4Moabs been waiting for almost 4 years now for parts to be returned to him....Rusty sold him junk...He sent it back to Rusty...Now rusty won't return his calls or help him in anyway....Hope you have better luck then everything I keep hearing. The guys a Con artist....Sorry all you rusty lovers.

 

[junkxj]

This might not be relavent now, but my friend had rusty coils in his zj. He had one sag after only a few months. ( from not having the right bump stops for his ride hight). He called and talked to rusty and he sent him a new coil spring no questions asked. This was a few years back, so there customer service may have changed since then. Just my info on rustys

 

[lonestarcherokee]

called rustys today and they said same day as they receive the parts i ship them they will ship the new ones out, great service for shitty parts, guess you cant have it all but it works for now