Jeeperz Creeperz
NAXJA Forum User
- Location
- Wyandotte, MI
whitexj98 said:
If we could, we would. We do state in our "Conditions of Use" that we reserve the right to cancel orders if there is a pricing error, but nobody reads them.
rugged ridge steering??
- Thread starter outlander
- Start date
If we could, we would. We do state in our "Conditions of Use" that we reserve the right to cancel orders if there is a pricing error, but nobody reads them.
tgoff
NAXJA Forum User
- Location
- Eureka, CA
They are not active in the Better Business Bureau. I wonder why, hmmm maybe because they are shady. I lodged a complaint against them through the BBB probably to no avail but hopefully they will get the message.
Jeeperz Creeperz
NAXJA Forum User
- Location
- Wyandotte, MI
tgoff said:
Who's the asshole? The guy trying to earn a living or the guy trying to take advantage of him?
Emails were sent that the orders were being cancelled.
tgoff
NAXJA Forum User
- Location
- Eureka, CA
Jeeperz Creeperz said:
I received no such email about my order being canceled. I have experience in retail business and if a product was mis-priced you could tell the customer its mis-priced and at the register but you had to honor the marked price, cut your losses on that purchase, and then change the price on the floor. You absolutely could not cancel the transaction after it had already taken place. We also had the customer is always right policy and a code of ethics that we followed.
Its a lot harder to be an asshole to customers face to face then over the internet.
From your website
I received no such contact for instructions or notification of cancellation.
Jeeperz Creeperz said:
Looks like you missed the "discretion" part.
Jeeperz Creeperz
NAXJA Forum User
- Location
- Wyandotte, MI
You used the word first....tgoff said:
Email is Electronic Mail, thus I cannot hand deliver it. It was sent but I cannot control the delivery.tgoff said:
No, our "discretion" was to cancel the order and send you notification.tgoff said:
I cannot control email delivery. I'm sorry you didn't receive it, I really wish you had, although I don't think the outcome would be any different, do you?
dellstopjeep
NAXJA Forum User
- Location
- KUNA, ID
i thought this thread was to discuss the kit and how its working???
dellstopjeep
NAXJA Forum User
- Location
- KUNA, ID
valid point, well tellico 4x4 did a great job in shipping the part to me.
- Location
- New Mexico
Let's get this back on track.
Randy, how do you like yours so far?
Randy, how do you like yours so far?
fiyerbirdie
NAXJA Forum User
- Location
- Utah
Jeeperz Creeperz said:
No such Email recieved. I did however recieve an order confirmation Email. Maybe the 2nd Email was lost by the post office.
fiyerbirdie said:
I guess each business owner has a different view of his customers. You must not need steady customers as much as I did. I know that when I made mistakes and underbid jobs I tried to make it right in some way. Some of my best repeat customer relationships were started that way. Mabey they liked my "funny math."
Jeeperz Creeperz
NAXJA Forum User
- Location
- Wyandotte, MI
fiyerbirdie said:
Post office? Silly, it's delivered through the internet (the ole "reliable" internet). :laugh2:
fiyerbirdie said:
Underbidding a job is a little different than having electrons go haywire and screwing up some prices. We have had a set price for months and all of a sudden something happened with this months update. It's impossible to check each and every price to see if it's correct, which is why we have the pricing disclaimer.
When you underbid a job did you just eat the difference all the time or did you try to get more from the customer?
My reference to funny math is because someone (it may not have been you) asked if we would be willing to ship it for $120 since we wouldn't sell it at the $119.95 (shipped). That's a far cry from meeting someone half-way.
I'd be willing to work something out with you, if we could. These are currently out of stock and I'm not sure when we're expecting any more in (probably at least 30 days). PM me if you're interested, otherwise I can only offer you my apologies.
onebigzj
NAXJA Forum User
- Location
- crystal lake IL.
Jeeperz Creeperz said:
I wasent trying to take advantage of anybody!!! I was told by a member on NAGCA that he got the kit from you. so I looked you up and bought it. I had no Idea what it went for or who else sold it. I just found this website after I bought it. and was happy to talk about my experiences. If you want to split the diffrence of real cost and what I paid let me know. I am man enough to split the diffrence with you. so you wount feel taken by me. I did'nt meen to screw anybody. and Im a honest person that works hard for his money. just want to make it right in your eyes.
your price 190.00
I paid 120.00
diffrence 70.00
1/2 of dif to make right 35.00
if you want I will send you by paypal. just let me know
onebigzj(codename loren)
Gaius
NAXJA Forum User
- Location
- Beaverton, OR
I also ordered it, and received no email except that of confirmation. I think you need to check your 'notification' system when you cancel orders. It would have been nice to know. I would have waited - and waited - and waited, expecting it to be on backorder, which I was not advised either.
This was the first time I was to do business with Jeeperz Creeperz. Not too impressed...
This was the first time I was to do business with Jeeperz Creeperz. Not too impressed...
IntrepidXJ
NAXJA Member #647
- Location
- Grand Junction, CO
DaJudge said:
so far so good.....though, i do think i should get around to adding the spacers when i have a chance.
Jeeperz Creeperz
NAXJA Forum User
- Location
- Wyandotte, MI
onebigzj said:
Actually, you're the one that we learned of the price error on, and we did honor the price. It was also the last one we had in stock. I didn't notice the price error until it was already shipped and I was doing the paperwork the next day (or even the day after).
The problem is that word got out, and quickly. Before we could correct the error there had been a few orders placed. I know some people had done there homework and were looking for a deal, and others really didn't know better.
If you remember (because I'm going to bring it up in my next post), the website did say that the item was currently out of stock, didn't it?
I'm not looking to get more money for something already sent out, but I could not justify losing money on all the orders that hadn't shipped (and wouldn't because it's out of stock).
Jeeperz Creeperz
NAXJA Forum User
- Location
- Wyandotte, MI
Gaius said:
I will check to make sure that it is working properly. It appears only half the people received the emails.
The website did (and still does) clearly state that the item is out of stock and has for about the last 7-10 days.
onebigzj
NAXJA Forum User
- Location
- crystal lake IL.
I just wanted to make it right. YES it was on back order. But herd good things about the kit so I was willing to wait also did'nt look any farther than you. and also if I need something latter in time I wanted to make sure I was still in good standing. as I purchased something from another componey and after a week I called and found out it was on back-order. so I canceled the order. went to order something else they told me I couldent order from them becouse of canceling order. so of corse I told them to F-off and hung up on them.
CV95XJ
NAXJA Forum User
- Location
- Hinckley, IL
Ok, I just want to make absolutely sure,
THis kit:
http://www.tellico4x4.com/product_info.php/products_id/29964
works for cherokees, even though it says its for 97-06 wranglers, Right??
they just sent me an email saying its backordered for 30 days
THis kit:
http://www.tellico4x4.com/product_info.php/products_id/29964
works for cherokees, even though it says its for 97-06 wranglers, Right??
they just sent me an email saying its backordered for 30 days
Gaius
NAXJA Forum User
- Location
- Beaverton, OR
Yes, it's the same steering.
