POLAR_JEEP_04
NAXJA Forum User
- Location
- Ohio
-WARNING- RANT INCOMING...
fighting with my home warranty already. water softener started acting funny a few days after we bought the place. made a claim. got approved. they sent a tech out who said it was an easy fix and would take 10 to 15 minutes and cost $189 (my deductible is $75). he goes to his truck and calls the warranty place. then my phone rings and it the warranty people saying that they are now denying my claim. the tech comes back in and says I can pay the $189 myself or the $75 and he will be on his way and I can deal with it myself. I was so pissed off that I told him to kick rocks and to get his $75 from the warranty company since they should never have sent him out on a denied claim.
I emailed my local warranty rep and sent him a very ugly email and he replied saying that we will get the vendor back out asap and make sure that the work is approved.
I'm so irritated right now. I hope that vendor is still willing to do business with them. If not ill be buying a new softener and installing it myself since I don't know crap about fixing them and mine is very outdated anyways. Or they will have to find another vendor to get out here and they had trouble finding this one.
fighting with my home warranty already. water softener started acting funny a few days after we bought the place. made a claim. got approved. they sent a tech out who said it was an easy fix and would take 10 to 15 minutes and cost $189 (my deductible is $75). he goes to his truck and calls the warranty place. then my phone rings and it the warranty people saying that they are now denying my claim. the tech comes back in and says I can pay the $189 myself or the $75 and he will be on his way and I can deal with it myself. I was so pissed off that I told him to kick rocks and to get his $75 from the warranty company since they should never have sent him out on a denied claim.
I emailed my local warranty rep and sent him a very ugly email and he replied saying that we will get the vendor back out asap and make sure that the work is approved.
I'm so irritated right now. I hope that vendor is still willing to do business with them. If not ill be buying a new softener and installing it myself since I don't know crap about fixing them and mine is very outdated anyways. Or they will have to find another vendor to get out here and they had trouble finding this one.
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