Why Jiffy Lube will never have my business again...

[steel58ers]

i worked at a jerk you off lube, and its true, they stroke you for everything they can, even the employees get fucked over, i got fired along with 2 other guys because we"didnt fit the jiffy lube image"(we were shall you say outcasts, i looked like a headbanger, one guy was an eminem wanna be and the other kid couldnt stop swearing, that was after the new manager took over, i found out 2 weeks later he fired everyone there and hired all his own guys, said we were all losers and the old manager"corrupted us into not getting enough money in from customers", aka we refused to fuck people over hardcore, and the new guy was ass reaming everyone, screw them, i snagged like a zillion free coupons from there and passed em out for halloween one year to all the parents, can only imagine the look on his face when 400 people showed up for their free oil change....

Thats classic.. Im sure he was pissed. he got what he deserved..

 

[dyna]

Cost a coworker a new engine in his car after the drain plug fell out about 25 miles after spiffylube serviced it.

 

[mrrbby]

I love how Jiffy Lube will try to sell you stuff you don't need. A "technician" there tried to sell me a new air filter for my truck. He pulled my clean filter out, showed it to me, trying to say it was bad...:bs: I had replaced it the day before. Last time I went there.

I don't change my own oil (except the trail rig), but Jiffy Lube doesn't touch it. The outfit that does mine has a good rep, and hasn't screwed me over in any way in the several years that I've been using them. They don't try to sell my wife stuff we don't need if she brings the vehicle in. Finding people you can trust is getting harder though...

 

[RichP]

Almost all the chain stores have this business model, pay the employees crap and maximize the profits shorting customers if possible. When I was in field service I sometimes had to have an oil change done on the road, I always looked for one of the sunoco lube places, they are mostly privately owned. I also would not go in the waiting room either, I'd be right there, watching.
I had no intentions of having windshield washer fluid added to my overflow or coolant added to my windshield washer bottle.
We as a family have been changing our own oil on all our cars for over 25 years, now my kids do it on their jeeps, daughter and son.

 

[XJ_Vikings]

wow great and enlightening video

 

[Ben H]

My sister just lost her 2002 camry because wal-mart did not tighten the oil filter down. She is trying to get them to pay up but it will be hard for her to prove.

 

[WVXJ]

YES, jiffy lube is a rip off! They should actually be cited by the better business bureau IMO. But quick lubes aren't the only ones hiring flunkies and calling them mechanics...................My wife has a 2004 Kia Sorento. We have two young girls, one 4 and one 6wks old. For two years i had been taking child seats in and out of the Kia and securing them. Anywho, she took it in for the 30k service and told them the rear seatbelt was no longer ratcheting to hold the child seat. The guy proceeded to tell her that their seatbelts didn't have the ratchet mechanism and that we needed a small clip to hold the seats in. She argued w/ the Head of the Parts Dept. for a while and came home crying. On the way home, my daughters seat was flopping all over the back seat. Extremely pissed off, i got in the Kia, went to Bortz Kia of Morgantown, WV, pulled out the owners manual and proceeded to school the Parts Dept Manager (who was at least 40-50 yrs old) on how their seatbelts worked. The jackass didn't know squat about the cars he was in charge of selling/fixing! BTW, now the engine knocks on start up, tranny shifts weird, and the mech who changed the seatbelt mechanism left me a socket in the back of the car. Morons! I'll definitely hold them to the 10yr/100k warranty though!
Needless to say, i don't trust anyone, with anything, period.

 

[bjoehandley]

This sounds a little too common, I've known people who've been underfilled, unfilled, had their drain plugs and pans stripped, etc by these fast oul change places (mostly Jiffy Lube). I've also heard of service department people show wouldn't know a pair of lugnuts from their own pai.......uh, you get the picture there Dad has even run across a guy who ran the truck serviced department at one of the RR's he worked for who asked Dad if his Geo Metro might need new tires soon, Dad looked and the tires were down to the cords and told him that he might want to get a set before driving back to Gary, IN from Joliet, IL!!

 

[POSXJGuy]

YES, jiffy lube is a rip off! They should actually be cited by the better business bureau IMO. But quick lubes aren't the only ones hiring flunkies and calling them mechanics...................My wife has a 2004 Kia Sorento. We have two young girls, one 4 and one 6wks old. For two years i had been taking child seats in and out of the Kia and securing them. Anywho, she took it in for the 30k service and told them the rear seatbelt was no longer ratcheting to hold the child seat. The guy proceeded to tell her that their seatbelts didn't have the ratchet mechanism and that we needed a small clip to hold the seats in. She argued w/ the Head of the Parts Dept. for a while and came home crying. On the way home, my daughters seat was flopping all over the back seat. Extremely pissed off, i got in the Kia, went to Bortz Kia of Morgantown, WV, pulled out the owners manual and proceeded to school the Parts Dept Manager (who was at least 40-50 yrs old) on how their seatbelts worked. The jackass didn't know squat about the cars he was in charge of selling/fixing! BTW, now the engine knocks on start up, tranny shifts weird, and the mech who changed the seatbelt mechanism left me a socket in the back of the car. Morons! I'll definitely hold them to the 10yr/100k warranty though!
Needless to say, i don't trust anyone, with anything, period.

yup, sounds just like a Kia dealer.....

 

[goodburbon]

Kia dealer told my friend that it was normal to get 13mpg in her optima.

 

[jneary]

Well I hate to Mention it but i USED to work at jiffy lube. i was an employee there for about 2 years almost. and yea they pretty much like to fuck over everyone. ever their employees. just though i might like to add this.

what is the real stealership. i guess you get what you pay for!

 

[meengreen]

Funny you mentioned a Volvo. My neighbor years ago had a Volvo 850 they decided to take to Jiffy Lube. The technician removed the old oil but didn't bother to put in any new oil!!! The lady drove about 60 miles before the engine completely seized up. Jiffy Lube wound up footing the bill for a new engine.

I've heard that same story before, myself. I can't remember from who, but I have heard it before. I guess it happens more than I thought.:skull2:

 

[djblade311]

One of the flaws in the investigation video from the news crew is that they marked the fuel filter assembly with a sharpie and saw that the mark was still there after getting the filter changed. I'm not trying to stick up for Jiffy Lubers but you can replace the filters and the fuel pump on the assembly without needing to replace the whole assembly. So even if JIffy Lube had actually changed the filter properly (which I highly doubt), the mark would still be there.

I agree that they blow big bawls

 

[UNCC_99XJ]

I have never had anyone work on my jeep since two weeks after I got it.
The only reason I had some one work on it then was the output shaft housing was cracked when I bought it so I had a mechanic change it so I would have a reciept for warrenty who Effed me anyway.

I cry every year when I have to drop it off for inspection.:rattle:

I'm pretty much the same exact way..especially with inspections...I thought i was the only one who was anal about those too.

The only other people to ever do work on mine other than myself and my dad have been carmax when i first bought it...anything i could find even remotely wrong with it i brought it back under their "we'll fix anything in the first 30 days" policy. The only real repair that happened was the optput seal on the t-case started leaking and i had them replace it, as well as new shocks up front as one ws bent. today, about a year and a half later, the t-case still seeps (they all do).

 

[yardape]

Cost a coworker a new engine in his car after the drain plug fell out about 25 miles after spiffylube serviced it.

Could've been me. With 3,000 original miles on my XJ i foolishly took it in their because I just didn't have the time. After it was done this kid came out to talk to me and sheepishly told me that my drain plug was loose. This was the first time ever oil change and he stripped the damn thing!!!!

Does that mean all Quick lube places are bad? No. But none that i've experienced are really good either. The place I now take mine to often "forgets" to grease the steering parts so I stand there and watch and make them do it. Then when I get home I finish greasing all of the spots that they are too underpaid to be interested about.

Quick and jiffylubes: It is what it is. If you know what your'e getting into and have enough confidence in a particular shop that they won't damage anything it can be a passable service for peoplke with too little time.

 

[IcedXJ]

my XJ does not need oil changes, it does them automatically for me. Just add a quart every so often, Nice and Fresh (now I feel like eating a donut)...

 

[Jay Welch]

Whatever the repair, if you can do it ....DO IT.

A car can turn into a real piece of junk by lousy mechanics and cheapo parts. You can end up with multiple problems and it's a bear to get back in order.

I recently had to have pictures taken of my XJ in order to insure it. The insurance company sent me to the Jiffy Lube near where I work. I waited in the same line as the oil changes and while sitting there got a chance to watch their employees. NO THANKS, I didn't want any of them to even sit in my vehicle. I dropped out of line and found another place to do the pictures etc.

Jay in MA

 

[mowlasley]

I was busy once when the time came and sent my wife to Jiffy Lube to get the oil changed in the Jeep. I gave her really specific instructions regarding getting extras done. Things were fine until the next time I went to change the oil myself. I found that one side of the oil filter was caved in and that they had turned that side against the engine so you couldn't see it, over-tightening it. Needless to say, the filter broke as I tried to get it off and I had to do the screwdriver trick. Total PITA! Never again.

Fool me once shame on you. Fool me twice shame on me.

 

[muduck18]

Whatever the repair, if you can do it ....DO IT.

And while we are on that subject...
Don't buy parts from autozone.. or any of those cheep crapy places...
I know this has been covered here already...But I have gone through three water pumps and as many idler pullies, alternators, sensors, and all the other crap that they sell.
If i need it I goto the junk yard or the dealer...
They have thier place if you buy from them get brand name like timkin or bosch, k&N don't buy the store brands.

what ever happened to actual quality?
Like on tommy boy... They don't have a quality they have it stamped on the box so it looks like they care...:gonnablow
assgas:

 

[Jay Welch]

While I don't buy much from AutoZone, I do buy some things from Advance but I always ask who the manufacturer is and where the part is manufactured. They usually have a better brand on the shelf but you have to ask. Make sure you get what you ask for also because sometimes the parts are in the wrong bin.

I buy NOTHING from China period!

And while we are on that subject...
Don't buy parts from autozone.. or any of those cheep crapy places...