scorpio_vette
NAXJA Forum User
- Location
- Milwaukee Wisconsin
i have a SOLID diff cover that i'm having problems with. but i can't remember who owns/makes SOLID.
thanks.
thanks.
scorpio_vette said:i have a SOLID diff cover that i'm having problems with. but i can't remember who owns/makes SOLID.
thanks.
mecompco said:What sort of problems (if you don't mind sharing)? After my last fiasco concerning another brand heavy duty 8.8 diff cover, I am contemplating the acquisition of a SOLID cover.
cal said:Are you sure its not owned by Rusty's?
Wow, thats some shitty customer service. I was just thinking to myself "that doesnt look like a bad cover..". I guess I'll buy crane again.
John90XJ said:That's a little quick to judge in my opinion.
A warranty registration is required for lots of items you might have a problem with. Why should a diff cover be different?
I will reserve judgment until he gets his ducks in a row and they have a chance to look at his cover.
cal said:I have never had to use a warranty registration card, with axles, lockers, etc. Its not like there are other vendors out there making Solid diff covers, solid can be sure its their product and should step up.
Given the choice of a vendor who is going to make you jump through hoops to warantee and one who is not, what judgement is there to withold?
John90XJ said:I guess I don't see filling out one postcard with my name on it as being a hoop to go through.
I think you jumped to a conclusion based on very little information and I would think there are two sides to every story. In my mind, the jury is still out on this. You may disagree.
John90XJ said:So my question is should they be responsible for replacing or repairing something that has stripped threads in the fill hole AND there is no evidence that the present owner bought it new from them or their dealer?
91 Jeep Project said:No, they should not replace a stripped out cover, unless the material was inferior. As far as not having proof of purchase, I don't see that as being something that should matter. They made the product for the consumer to use. A consumer is still using it, who cares who originally purchased it. The lifetime warranty should cover the lifetime of the product, period.
91 Jeep Project said:No, they should not replace a stripped out cover, unless the material was inferior. As far as not having proof of purchase, I don't see that as being something that should matter. They made the product for the consumer to use. A consumer is still using it, who cares who originally purchased it. The lifetime warranty should cover the lifetime of the product, period.