wheelin99s
NAXJA Forum User
- Location
- Hudson, Wisconsin
I wont order from these guys again, it was more of a pain in the ass than it should have been.
I ordered 4 wheels, they charged my card for each wheel individually, 53.99 four times. on the 4th one my bank's fraud department shut down my account leaving me stranded at the gas pump at 2am tuesday night(i work nights and i was on my way home). After calling my bank's after hours service I got it straightened out and was able to get my card turned back on.
Tuesday during the day i called quadratec, waited on hold for 20 minutes and told them what happened. the customer service guy said he was going to charge the 4th wheel and send it out
well that didnt happen so I just called them again, waited on hold for 30 minutes this time. explained the story, guy said he will send it out today....
The customer service people are rude, long hold times, charging each wheel individually, absolutely no communication from them(no email shipping confirmations or anything).
should have just ordered from ebay lol, lesson learned!
I ordered 4 wheels, they charged my card for each wheel individually, 53.99 four times. on the 4th one my bank's fraud department shut down my account leaving me stranded at the gas pump at 2am tuesday night(i work nights and i was on my way home). After calling my bank's after hours service I got it straightened out and was able to get my card turned back on.
Tuesday during the day i called quadratec, waited on hold for 20 minutes and told them what happened. the customer service guy said he was going to charge the 4th wheel and send it out
well that didnt happen so I just called them again, waited on hold for 30 minutes this time. explained the story, guy said he will send it out today....
The customer service people are rude, long hold times, charging each wheel individually, absolutely no communication from them(no email shipping confirmations or anything).
should have just ordered from ebay lol, lesson learned!