Do not support Randy's Ring and Pinion or Yukon products

[cracker]

Randy's bought out the Warn axle shaft division a while ago most likely because the Yukon axle shafts had a bad reputation and they needed some more quality product.

I had broken three Warn shafts in my D44. They were two D44 stub shafts and one short inner. Since my axle shafts were Warn, Warn required me to send my broken shafts to them for warranty consideration. Warn approved my warranties and sent a purchase order for Randy's to fill on my bahalf for the American made 4340 quality shafts. After 40 days and numerous calls to Randy's, they finally sent out replacement shafts.

When I got the package via UPS, they sent me 2 waggy short inner shafts and only one stub shaft. I called Randy's and complained and they said they would immediately send out a stubb for me and I could keep the additional shaft they sent. Two weeks went by and nothing. I called again and again they said they would immediately send out a stubb for me. Still, two weeks go by and nothing. I called again and I was told that they didn't have any and that I would have to wait until December 31st to get a replacement. Instead, they offered me one of their crappy Yukon replacements and I turned it down as I have standards.

This is my experience, take it as you will but they won't be getting any business from me in the future.

 

[Darky]

What, you wanna go wheeling before December?

 

[bails85]

that sucks. i have heard from others that yukon shafts are great. i have never had any experience with them personally. robert k from rawk haus swears by them. not that i doubt you but when i do decide to upgrade i would like my money to be well spent. having no experience with aftermarket shafts just makes it harder to decide to where to spend my money.

 

[ruger81]

that sucks. i have heard from others that yukon shafts are great. i have never had any experience with them personally. robert k from rawk haus swears by them. not that i doubt you but when i do decide to upgrade i would like my money to be well spent. having no experience with aftermarket shafts just makes it harder to decide to where to spend my money.

Go yukon hardcore you will be pleased

 

[cracker]

Go yukon hardcore you will be pleased

You are assuming that when you do break them they will warranty them within a reasonable period.

 

[bails85]

You are assuming that when you do break them they will warranty them within a reasonable period.

ok so whos shafts are you going to go with then. and from who.

 

[cracker]

ok so whos shafts are you going to go with then. and from who.

Dunno. I would consider 10 Factory or Nirto I guess.

 

[cracker]

I just had a thought....I will contact them and ask them to send me a D60 stub instead and see what they say.

 

[ktm racer 419]

i bought a pair of yukon outer 44 shafts and yukon super joints a couple years ago.

one of the shafts was so far out of spec that the YUKON u-joint wouldnt fit properly (ears were too spread out) called customer service and he told me to gently bend the ears in a vice, as did the yukon super joint instruction manual...

well that nearly killed me as a piece of yukon axle shaft shot across my garage and broke the sound barrier.

I installed the other yukon shaft in one side of my 44 with a spicer joint, my spare shafts in the other side and went wheeling.

Then I broke the yukon shaft into 3 pieces in the mud. spicer u-joint was unphased.

Tried to warranty them. and it turned out to be a headache and I give up easily. so i just bought nitro shafts and they have been holding up for the past couple years and survived a ring and pinion shredding.

 

[jonzer12]

I am going to through hell with my rear Yukon 4.88 gears. The pinion was made too long. Using all the shims from the yukon install kit the pinion nut would run of out threads but we couldn't get enough preload on the bearings. Ended up having to order a stack of oil slingers to get me more depth. The yukon pinion was 300 thou longer than the stock ford piece that came out.
Randy's ring and pinion also shipped me the wrong parts 2 times in a row and wouldn't do shit to help me out with my ring and pinion problem.

On top of all this, my rear gears have horrific gear noise even thou the pattern matches the acceptable picture from my ford manual.

 

[jonzer12]

I am going to through hell with my rear Yukon 4.88 gears. The pinion was made too long. Using all the shims from the yukon install kit the pinion nut would run of out threads but we couldn't get enough preload on the bearings. Ended up having to order a stack of oil slingers to get me more depth. The yukon pinion was 300 thou longer than the stock ford piece that came out.
Randy's ring and pinion also shipped me the wrong parts 2 times in a row and wouldn't do shit to help me out with my ring and pinion problem.

On top of all this, my rear gears have horrific gear noise even thou the pattern matches the acceptable picture from my ford manual.

My front axles are yukons, well see how they will hold up.
Next time I am buying superior.

 

[ruger81]

I am going to through hell with my rear Yukon 4.88 gears. The pinion was made too long. Using all the shims from the yukon install kit the pinion nut would run of out threads but we couldn't get enough preload on the bearings. Ended up having to order a stack of oil slingers to get me more depth. The yukon pinion was 300 thou longer than the stock ford piece that came out.
Randy's ring and pinion also shipped me the wrong parts 2 times in a row and wouldn't do shit to help me out with my ring and pinion problem.

On top of all this, my rear gears have horrific gear noise even thou the pattern matches the acceptable picture from my ford manual.

Sounds like you should of payed someone to install them. Not really a do it yourselfer kinda job

 

[XJ_ranger]

I didn't know that WARN was still warrantying stuff through Randy's - cool that they're standing by the product they done make anymore.

FWIW - I broke Yukons, Superiors, and Warns in my 44. I run 10 Factory D60 shafts and haven't had a problem yet.

Yukon/Randys was very quick to ship replacement shafts to me, while Superior still owes me a shaft that I never expect to see. I broke the superior June 4, 2010... still no shaft...

Sorry to hear that they are jerking you around Avery.

 

[jonzer12]

Sounds like you should of payed someone to install them. Not really a do it yourselfer kinda job

Of course I am to blame. It was only done with the help of a highly experienced gear installed. The fact that I got shit parts with manufacturing defects and crappy service had nothing to do with it.

 

[Darky]

Sounds like you should of payed someone to install them. Not really a do it yourselfer kinda job

If you know how to install gears, it is very much a do it yourself kind of job. The only advantage to spending the money on a pro is the warranty if the workmanship is bad.

 

[ruger81]

My point was if they are set up right they should not howl or whine or grind

 

[ruger81]

If you know how to install gears, it is very much a do it yourself kind of job. The only advantage to spending the money on a pro is the warranty if the workmanship is bad.

There is more than one advantage to having a pro do them.. everyone knows that

 

[bails85]

There is more than one advantage to having a pro do them.. everyone knows that

whats that? you get to waste your money? if you know how to do gear setups than DIY. if you dont than take it to a pro.

 

[RWKHausSupply]

Well I will only state my Facts...

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I sold Nitro only for about a year. In that year I sold about 50 sets of D30 axle kits, and misc other kits. I had 4 return breaks on D30's. it took at times over a month to get them to inspect and ship out replacements. I also had not one D30r gear set work on a ARB, due to how thick the RG was. A known issue at ARB and Nitro, but both pointed the finger at the other.
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I switched over to Yukon/USA standard/RRP about 18 months ago. I still sell Ten Factory and Nitro and Superior etc, if that's what the customer wants or is needed... But only recommend Yukon.
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In that 18 months I have sold about a quarter million in Yukon/USA Standard/RPP parts. I drop ship direct from RRP 99.9% of all sales. 90% of my customers get their order direct from RRP in 1 day.
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Of that I have had 2 customers call about missing a part in their shipment (remember this is in 18+ months and couldn't even start to estimate how many orders). Both times RRP reshipped that missing part (one was a set of full circle clips, one was a missing instructions and bolt in a hub conv kit) next day air out of their main office in Washington.
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Of ALL MY ORDERS I have NOT HAD ONE breakage, defective part, or complaint of a Yukon product. And in most every case where the installer is the buyer, I hear praises on how easy the gear setup was, or how nice the locker milling was, etc... And installing as many gears and drivetrain product as I do (about 10-20 gear sets a month) I prefer a Yukon gear to any other out there.
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Now given its only been 18-19months total since I started this venture with Yukon, but I have sold and know that some product was installed to replace failed other manuf parts, and not one of those customers has called back with a issue, after moving up to a Yukon part.
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Given I have not had one Ten Factory/Motive part issue yet either, but only have sold maybe 5 grand in their product. So the odds point to, If a Yukon part was going to fail I should have seen it by now, due to the quantity of their products I have out there.
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Ok there's MY FACTS on Yukon. I make more $ with selling other manufacture parts, but why sell something that Might create a headache for my customer or me? I make less but spend less time and the customer I feel is getting the best product out there.
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Now as for Warn shafts and Randy buying them. There's many reasons. Did Chrysler by Fiat when they did cause of a POS LeBaren (or whatever was out at that time)? it was to add to their arsenal, and a wise business decision.
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And I think it's awesome that Randy is even offering (or did actually) any consideration to replace a bought out companies product from years ago now. Try calling Procomp today and asking if they will ship out a RE part tomorrow. good luck.
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I will say this Avery, IF you were in Washington and ever stopped in to Randy's /Yukon and asked for a tour of thier facility and saw with Your eyes what I have, and if you know about gear companies and what is done at the name on the box facility's, you would also have to accept that Yukon is the best overall products out there by a single drivetrain company.
The Quality Control, product sampling, inventory, engineering dept, etc, is what most name on the box companies lack. Most can't even check a pattern, or test a axles twist or breaking point. Randy has all that in House! RRP can take grain structure tests, surface finsh, touch test, etc, on products as they come in even. WHO ELSE besides Maybe Superior (and to the best of my knowledge, doesn't), could do Any true testing on product before it goes in their box, after its received from a factory over in India or Korea? Which is where most all gears, axles, etc are imported from and then put in the, name on their boxes, box.
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I would buy Superior evolution series, and ten factory just as fast as Yukon YA series axles, and feel good about my purchase, but IF you can find a YHC axle for the fitment I would feel and know that the only stronger axle out there in that same fitment would be a RCV style or 300m by someone that is full custom and 2-3 times the price.<o></o>
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FYI YHC axles are Warn spec (some small RRP change maybe on them) axles. And RRP has all but discontinued them I was told a few months back. They feel their YA axles are strong enough now I think. <o></o>
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And comparing Yukon product that was produced before like jan 09 to ANYTHING Yukon in the last year or two is like comparing apples to oranges. Complete revamp and mind set was done. Randy now will not put anything in a YUKON box that he feels isn't the best he can produce and have in that box.
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And most companies were still pulling old stock from their shelf and shipping to their customers, months to a year after Yukon was shipping out their completely redone products of today. I even bet that today there are companies out there, that have a old D60 or D44 axle shaft they will ship someday.
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Sorry to hear about the run around though, with a RRP sales guy. I have dealt with only a few there and know that I get true answers to every question when I contact them and have never had a issue with back orders or inventory issues, cause they tell me if I am looking at a wait and see part.<o></o>

 

[Darky]

There is more than one advantage to having a pro do them.. everyone knows that

Setting up gears is no different from any other labor intensive, detail oriented task on your vehicle. Screw it up, things go wrong. It takes time, but so does completely tearing down an engine, like my brother has done in his garage, so does splicing wiring harnesses from varying vehicles like Bo has done to make the ZJ 5.2 interface with his MJ running HO XJ gauges. Is it for everyone? No, but if you know how to do it, then by all means, save yourself some cash. My gears were set up by John, a member on here. They were done 2-3 yrs ago and haven't had a problem since. My only concern stems from the fact that I didn't break them in properly. I had a 140 mile drive home down the highway and I didn't feel like turning it into 5-6 hr drive by stopping and letting them cool every 50 miles or so.