- Location
- Rainy side of Washington
I was hoping these guys would come through eventually but it is time to call a spade a spade and have my bank reverse the charges.
Don't buy from them, they don't answer the phone (it goes straight to voicemail) and they don't answer emails either. They also don't send you the parts you ordered and paid for.
Timeline:
Feb 12, I place my order (1x catalytic converter bracket, 52003040 and 6x flywheel bolts, J3170524)
Feb 13, my card is charged, does not affect my balance till the 14th:
Feb 14, order "has been received and will be processed"
Feb 14, order "has been processed and is expected to ship on the 17th"
Since then, nothing.
Feb 29, I email their sales account:
Mar 13, I called, and got voicemail. Left a message with my name, phone number, order number, and all other info asking for an update. No response. Sent this:
Mar 14 (today), I called, and got voicemail. Left an even slightly less pleased message with the same info. No response. Sent an email telling them that I am done playing around and will be calling my bank immediately.
Now calling my bank... DO NOT BUY FROM THESE GUYS, GIVE YOUR MONEY TO HOMELESS PEOPLE INSTEAD! About the only thing they do quickly is charge your credit card.
Don't buy from them, they don't answer the phone (it goes straight to voicemail) and they don't answer emails either. They also don't send you the parts you ordered and paid for.
Timeline:
Feb 12, I place my order (1x catalytic converter bracket, 52003040 and 6x flywheel bolts, J3170524)
Feb 13, my card is charged, does not affect my balance till the 14th:
my bank's website said:<table border="" cellpadding="1" width="100%"><tbody><tr bgcolor=""><td rowspan="2" nowrap="nowrap" align="CENTER"> 02-14-2012 </td> <td align="LEFT"> DB DEBIT</td> <td rowspan="2" nowrap="nowrap" align="RIGHT"> -60.50</td> <td rowspan="2" nowrap="nowrap" align="RIGHT"> (remaining balance)
</td> </tr> <tr bgcolor=""> <td align="LEFT"> 02-13-12 CHEROKEE CHRYSLER DODG 678-4931000 GA auth# 159310</td></tr></tbody></table>
Feb 14, order "has been received and will be processed"
Feb 14, order "has been processed and is expected to ship on the 17th"
Since then, nothing.
Feb 29, I email their sales account:
... no response.kastein said:hi,
Any update? I haven't heard anything since the 17th and it is now the 29th...
- Ken
Mar 13, I called, and got voicemail. Left a message with my name, phone number, order number, and all other info asking for an update. No response. Sent this:
... no response.kastein said:I could really use an update at this point. I have called twice and gotten voicemail... it has been nearly a month since the parts were supposed to ship and all I have gotten is silence in response to my last email. That's really kinda not cool.
- Ken
Mar 14 (today), I called, and got voicemail. Left an even slightly less pleased message with the same info. No response. Sent an email telling them that I am done playing around and will be calling my bank immediately.
Now calling my bank... DO NOT BUY FROM THESE GUYS, GIVE YOUR MONEY TO HOMELESS PEOPLE INSTEAD! About the only thing they do quickly is charge your credit card.