I did that two weeks ago, I got an auto response that a ticket has been opened and they'll get back to me in 24hrs. Never heard back. I called three times no one answered. I left voicemails didn't get a response to those either.
I totally get the delay part but some communication and follow up goes a long way. What sucks is that they're semi local to me and was hoping to use them in the future but now I'm thinking about cancelling my order. 3 weeks and no direct communication is a bit shady.
I totally get the delay part but some communication and follow up goes a long way. What sucks is that they're semi local to me and was hoping to use them in the future but now I'm thinking about cancelling my order. 3 weeks and no direct communication is a bit shady.