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They slowed down a bunch. Here's from the FB page.
As much as I hate to say this, we currently have to limit support fully to email, text, and messenger.
Sales have been so slow the last few months, that I am having to take hours elsewhere to be able to keep operations going.
Please reach out to me with any questions or concerns via email, text, or messenger, and I will do my best to respond as quickly as possible, within one business day.
Very gratefully,
Rob
KOR