Computer ie troubles....

Ghost

Ghost

Member Number 257
NAXJA Member
Location
Camden, SC
I was wondering if anyone had a sugestion on this. I have a pomputer here at work that got a bug. I fixed the bug and all seemed well in safe mode. When I restarted in regular windows xp the browsers cannot find any pages. The computer will ping different ones but cannot connect. I tried to flushdns. What am I missing? Oh yea mozilla does it too.
 
are you using static ips or DHCP?
 
JNickel101 said:
are you using static ips or DHCP?
Click to expand...
Not sure. It is not a static isp if that is what you are asking.
 
Matthew Currie said:
Could the bug have corrupted your hosts file? Go into Windoze, look for the file just named "hosts" with no extension. Change its name to something you can remember easily, like "xhosts" and see if it helps.
Click to expand...
Would this be located here? C:\windows\I386

If so no change.
 
Use the restore to an earlier date feature and see what happens. Go back to when it was last working.
 
RichP said:
Use the restore to an earlier date feature and see what happens. Go back to when it was last working.
Click to expand...
Isn't that just asking for the bug to come back? Never used the restore. Usually it ends up being fixed with configuring the ie or mozilla. This one is being a bear though.
 
okay, you're probably using DHCP

open command prompt and see if you can release and renew your IP

ipconfig /release

wait for it....

ipconfig /renew

see if you can pull an IP from the DHCP server...
 
JNickel101 said:
okay, you're probably using DHCP

open command prompt and see if you can release and renew your IP

ipconfig /release

wait for it....

ipconfig /renew

see if you can pull an IP from the DHCP server...
Click to expand...
Nope still no worky. This is what is frustrating to me. It is finding the sites by pinging but ie and mozilla both give me the "cannot display page" message that I love so much.
 
We'll do it the hard way.
Open a command window on that machine and one thats working.
type ipconfig /all on both machines see if they have the same gateway, dns servers and are in the same octet ranges, xxx.xxx,xxx.000 the xxx's should be all the same while the fourth octet should be different.

Open the network connections, properties on that nic card, make sure the two radio buttons for dhcp and dns are checked, one of the hijacks is to replace your real DNS servers with other ones that redirect is common.
 
so when you ping something like www.cnn.com it resolves the IP address for cnn.com and pings it?

or are you just pinging by ip address?
 
one more thing to try...turn off your Windows Firewall (or any other local firewall you might have on that system). If you can resolve an IP thru ping, then your DNS is working properly. if not, then like RichP said, your DNS settings/ip settings could be wrong. If you CAN resolve the ip by pinging a host name, then its something else (like windows firewall, etc).
 
JNickel101 said:
so when you ping something like www.cnn.com it resolves the IP address for cnn.com and pings it?

or are you just pinging by ip address?
Click to expand...
I pinged several sites. in the cmd window: ping google.com or ping naxja.org.

Windows firewall stays off on all my machines. And its not the router becasue this computer is on the same network. I tried uninstalling and reinstalling mozilla to no avail. I opened bot of these computers and checked there ip setup and the DNS and Default gateway were the same there ip's were different which is to be expected.
 
Open IE

Tools - Options - "Connections" Tab....LAN Settings Button....

Do you use a proxy server?

Or...

open command prompt
ping www.cnn.com

write down the IP address that resolves for cnn.com

Open IE

in the address section, instead of typing www.cnn.com , type in the IP address...see if the page comes up.
 
May also want to try clearing your cache in IE.
 
JNickel101 said:
Open IE

Tools - Options - "Connections" Tab....LAN Settings Button....

Do you use a proxy server?

Or...

open command prompt
ping www.cnn.com

write down the IP address that resolves for cnn.com

Open IE

in the address section, instead of typing www.cnn.com , type in the IP address...see if the page comes up.
Click to expand...

Neither of my puters like cnn and will not ping them. WEIRD! But if I ping google or the ip it still finds it. If I put the ip in ie it still does not find the page. I get the unable to find web page message. This is what I find soooo frustrating!
 
so you are pointed at the right proxy? or if you dont use a proxy, those settings are cleared out?

this is frustrating, wish i was there to give you a hand (AF Computer Technician)

do you know the name of the "bug" that the computer had? was it a virus or spyware?
 
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