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Depends on the shop, area and the writer. From people that I know and talk to 45-60 is pretty average. In a large, busy shop with a motivated writer much more than that. I work for a large Honda dealer (100-120 customer cars a day) and I'm very motivated! Have been there going on 11 years. If...
Not a common business practice here. I would say you have a legitimate issue/concern with them. If they were replacing your radio under warranty or goodwill it should have been replaced with a new/remanufactured part. I would touch base with the service manager first. If you do not get what you...
I have worked on lots of pilots and Acadias. The earlier Acadias I would stay away from. Lots of timing chain issues and transmission issues. Don't have much experience with the newer ones 2012 and newer. Pilots are great, very few issues. 2004 to 2005 had some transmission issues. 2006 to 2008...