Not true, mostly. It depends where you are. There is a Ridgid/Ryobi warranty/repair place here in Denver. Same place for both brands and Bosch I think. I suppose that they could do repair work, but everybody I know of who's been there just ended up walking out with a new tool. Zero hassles.Carol.92124 said:don't bother trying to get it fixed (you can't), just toss it out & buy another. Ridgid is also very difficult to find a repair shop for if you end up with "non-warranty" issues.